Privacy Policy
Effective Date: 19 September 2025
At Ihakayo, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://ihakayo.com.my) or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following information:
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Personal Information: Name, email address, phone number, billing address, and shipping address.
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Payment Information: Payment details are processed securely by our payment gateway providers; we do not store your credit/debit card information.
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Website Usage Data: Information such as IP address, browser type, and browsing activity through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Communicate with you regarding your purchase, promotions, or inquiries.
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Improve our website, products, and services.
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Ensure a secure and smooth shopping experience.
3. Sharing of Information
We respect your privacy. We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners only when necessary to:
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Process payments.
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Fulfil deliveries and shipping.
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Comply with legal obligations.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze website traffic. You may choose to disable cookies in your browser settings, but some features of our site may not work properly.
5. Data Protection & Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take every precaution, no method of online transmission is 100% secure.
6. Your Rights
You have the right to:
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Access and update your personal information.
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Request deletion of your data, subject to legal and business requirements.
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Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: sitimuslihahhassan@gmail.com
Phone: +60 17-2245 354
